Get the answers you are looking for to the most commonly asked questions.
What is the fastest Fiber Internet I can get?
We are pleased to be able to offer our customers speeds from 10 Mbps to 50 Mbps with 100 Mbps coming this summer! Contact us today to find out more.
Are Wireless Networks a Health Hazard?
A lot of wireless networking devices transmit on the same frequencies as Microwave Ovens so you may think so, however; the transmission power levels are so low that the thought that they might be harmful is currently mere speculation, with mobile phones being a much greater potential health hazard.
What is Website Hosting?
Website Hosting provides the infrastructure to publish your website. Our Website Hosting service includes space on a web server to store your website content, bandwidth to send it out to the world, e-mail accounts and more.
What is shared website hosting?
For shared website hosting, we use a single web server to serve multiple Website Hosting accounts, instead of providing one web server per Website Hosting account. Shared website hosting is a cost-effective solution for personal and small business websites.
Where are your servers located?
Our servers are located in Ontario, Canada in our privately run ULC-3 secure data center.
How soon will my Web Hosting account be ready for use?
If you associate an existing domain name with your Website Hosting account, your website can go live immediately after your transaction has been processed. If you associate your Website Hosting account with a new domain name, it may take up to 48 hours before the Registry updates its records to resolve the domain name to your website.
Will I have unlimited access to update my website?
Yes, you can update your website 24 hours a day, 7 days a week.
What is cPanel?
cPanel is a Linux-based web hosting control panel that provides a graphical user interface and automation tools to manage your website.
Will I have my own FTP access?
Yes, in your welcome e-mail, you will receive the username and password you need in order to access your FTP account.
If I use your Website Hosting, do you place ads on my website?
No, we do not place any ads on your website.
I already have a domain. Can I use it with your Website Hosting?
Yes, you can use an existing domain name with our Website Hosting accounts.
Do I really need a website?
What does Responsive Website Design mean?
What is SEO?
What are cloud severs?
Can I upgrade an existing Server?
Can I run Windows or Linux on my Cloud Server?
Can I use a control panel with my Server?
Do you offer Managed Services?
How do you back up data?
What if I break my Server?
What if I want to change my OS?
Do you charge for bandwidth?
If you have any further questions please contact us today.