FAQ's

Get the answers you are looking for to the most commonly asked questions.

What is the fastest Fiber Internet I can get?

We are pleased to be able to offer our customers speeds from 10 Mbps to 50 Mbps with 100 Mbps coming this summer! Contact us today to find out more.

Are Wireless Networks a Health Hazard?

A lot of wireless networking devices transmit on the same frequencies as Microwave Ovens so you may think so, however; the transmission power levels are so low that the thought that they might be harmful is currently mere speculation, with mobile phones being a much greater potential health hazard.

What is Website Hosting?

Website Hosting provides the infrastructure to publish your website. Our Website Hosting service includes space on a web server to store your website content, bandwidth to send it out to the world, e-mail accounts and more.

What is shared website hosting?

For shared website hosting, we use a single web server to serve multiple Website Hosting accounts, instead of providing one web server per Website Hosting account. Shared website hosting is a cost-effective solution for personal and small business websites.

Where are your servers located?

Our servers are located in Ontario, Canada in our privately run ULC-3 secure data center.

How soon will my Web Hosting account be ready for use?

If you associate an existing domain name with your Website Hosting account, your website can go live immediately after your transaction has been processed. If you associate your Website Hosting account with a new domain name, it may take up to 48 hours before the Registry updates its records to resolve the domain name to your website.

Will I have unlimited access to update my website?

Yes, you can update your website 24 hours a day, 7 days a week.

What is cPanel?

cPanel is a Linux-based web hosting control panel that provides a graphical user interface and automation tools to manage your website.

Will I have my own FTP access?

Yes, in your welcome e-mail, you will receive the username and password you need in order to access your FTP account.

If I use your Website Hosting, do you place ads on my website?

No, we do not place any ads on your website.

I already have a domain. Can I use it with your Website Hosting?

Yes, you can use an existing domain name with our Website Hosting accounts.

Do I really need a website?
Yes, in today’s society you are missing out on many business opportunities if you do not have a website. 97% of American consumers use the Internet to research a product or service before they will purchase anything and 67% of those users will shop right online.
What does Responsive Website Design mean?
Responsive Web Design; also known as RWD, is designing a flexible fluid website that provides an optimal viewing experience no matter what device the user is viewing it on (smartphone, tablet, or computer). Read our Blog post “Why Responsive Web Design is Important!” to find out more.
What is SEO?
Search Engine Optimization (SEO) is the process of affecting the visibility of a website or a web page in a search engine’s “natural”, “organic” search results. In general, the earlier/higher ranked on the search results page, and more frequently a site appears in the search results list, the more visitors it will receive from the search engine’s users. Read our Blog post “Good On-Page SEO” to learn more.
What are cloud severs?
Cloud servers are a Virtual Private Server (VPS) that is run in our private cloud. The benefit to our clients is increased performance, availability and lower cost per month.
Can I upgrade an existing Server?
It’s very easy to upgrade an existing Cloud Server. Simply log into your control panel, buy some additional resources, and assign them to your machine. The system will shut down your machine, upgrade it, and bring it back up automatically.
Can I run Windows or Linux on my Cloud Server?
Yes, you can select from any of our pre-configured Operating System templates for your Cloud Server right from the control panel including Windows 2008, Redhat, Debian, Fedora, Ubuntu and CentOS. Plus, you have the ability to one-click install many of the leading applications like WordPress, Drupal, Joomla and so many more.
Can I use a control panel with my Server?
Yes, as a cPanel data center partner, AllCore offers cPanel.net’s industry leading control panel for Linux and Windows Servers. You can add cPanel to your server. We now also offer CloudLinux due to cPanels partnership with CloudLinux.
Do you offer Managed Services?
Yes, we do offer an optional Managed Services plan starting at $20.00 per month/per server, as part of this, our team will perform OS updates, vulnerability patching and server hardening. In addition, you get access to our pro-active managed support team for any help you might need with the setup and management of your VPS without any additional cost.
How do you back up data?
If backups are enabled for your cloud server, it will automatically be backed up every day, so you will always have the opportunity to roll back your cloud server in case something goes wrong. Simply login to your control panel, select “Backups”, and then click on the “Images” tab. Once there, you will be able to see all the backups from your cloud server.
What if I break my Server?
If you break your system, you can easily get it back up and running again either by restoring a recent backup, or by deleting it and creating a new cloud Server with a clean installation; all of which can be completed right through your control panel.
What if I want to change my OS?
At any time, you can create a new Cloud Server from any of our templates by recreating your server, or adding a new server built around your new requirements. selected, you can pick your OS and distribution and begin the rebuild process.
Do you charge for bandwidth?
Each cloud server comes with a dedicated unlimited network port, when you order your server, you pick your port speed and your server comes with unlimited bandwidth!
For personal service that’s reliable, whether over the phone or in person, BBS 42 + AllCore provides you with the support you need to give you Peace of Mind.

If you have any further questions please contact us today.